CTBC bank Customer Service Representat - 海外工作

(請oversea job板主代po, thanks)

Job Description:

Job Duties
Ensure operational losses are minimized
Process and balance daily transactions, including but not limited to
deposit, withdrawals, check cashing, and cashier's checks and received
from various channels (ATM, bank by mail, night deposit, courier, etc.)
Maintain balancing records and perform the daily cash drawer and ATM cash
balancing
Accept and process loan payments, federal tax deposits, and all deposits
and payments presented by customers, via mail, night depository and courier
services
Accept and input stop payments
Place holds on funds as required by bank's policies and procedures or as
instructed by an officer
Process wire transfers
Process account maintenance as necessary for sales staff
Perform daily branch cash recap, vault register recording, daily operational
working supply verification, check registration log, and other operational
procedures as required
Maintain superior and courteous service to promote products and expand
customer relationships
Exceed customer expectations in terms of accuracy, efficiency, courtesy
and professionalism
Ensure branch or work area is maintained in accordance with Bank's
standards
Successfully complete all mandatory training assigned in a timely manner
Refer customers to sales staff for cross-selling of bank products
Actively participate in all bank’s sales campaigns and promotions and
exceed targets set
Qualification & Pre-requisites
2+ years of customer services experience in the branch banking industry
or related environment.
Knowledge of banking products and procedures including teller procedures
and policies, audit procedures, and Bank’s laws and regulations.
Detail oriented and previous cash handling experience is preferred.
Strong communication and inter-personal skills.
Basic PC skills and be familiar with branch banking related information
technology.
Fluent in English and Chinese (mandarin preferred)
High School diploma or equivalent with anticipation of continuing
education towards degree, combined with at least six months cash
handling experience.

CTBC其實就是台灣中國信託銀行，在美國的銀行，但算是獨立的
這工作基本上就是櫃台，需要會講中文／普通話或廣東話，偏好是國語／普通話
英文不用特別好，但至少講的出來，能面談應該就可以
學歷要求高中或 GED 以上, 能有相關經驗最好，非必要，但一定要有合法工作身份
電腦技能就基本輸入，word, excel, outlook 就可以了
工作地點在 Milpitas Square

連結在這，請登入投履歷
https://www4.recruitingcenter.net/Clients/chinatrustusa/PublicJobs/controller.cfm?jbaction=JobProfile&Job_Id=10107&esid=az

縮網址
http://ppt.cc/2Q0x

有 paid days off, 401K, health insurance, 工作時間，8:30~5:00 中間用餐1 hr
下班不常會 delay, 有時週六會上班 9:30~2:00 但可以找一個半天休假


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Oversea_Job 海外工作版匿名ID: OverseaJob 禁止轉錄本帳號所發表之文章

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