去你的紓困 - 公職

By David
at 2021-06-13T23:04
at 2021-06-13T23:04
Table of Contents
今年很不意外的,中央「又」把某紓困的任務丟給我們機關,三級機關的我們
因為電話量極多,所以不只承辦單位要接電話,是「整個機關」都要輪流幫忙接電話
非承辦單位的人就是一邊做自己的業務,一邊輪流接紓困津貼的電話
在已經分流上班的背景之下,老實說接聽這電話真的是對身心極大的考驗
然後一樣很不意外的,去年亂成一團,今年還是沒什麼進步
既然要底下幫忙分攤電話
但是資訊的傳達卻常常不到位,有時候有些資訊甚至都是上面先發新聞的
讓我們一線的接聽人員被問到一問三不知
這些其實都撐過來了 (畢竟工作內容有一個臨時交辦事項嘛)
但是我最不能接受的是
中央他媽的把規則訂成這樣 (去年就這樣了),然後把基層人員推出去擋砲火
可以領到錢的人,我幫他即使我累了一點,也就當作日行一善
但是不符規則的人,打過來問...不符規則就是不能領錢啊!!
以下情形:
1. 直接飆三字經
2. 一直講自己多可憐多可憐
我就只能回答: 對不起,我們只是執行單位,政策不是我們訂定的
我知道你們很可憐,我們也愛莫能助
你可以跟你選區的立法委員反映,給政府單位施壓
(只差沒說你下次可以不要投給OO黨)
這幾天一開始的心境是「工作都做不完了還要接電話...有事嗎?」
到最後覺得有些民眾還蠻可憐的,但是又幫不到忙... (無力感爆表)
從去年就這樣了,就有檢討聲浪了
今年還是一樣,然後都沒有正面說明為何不發給某族群
然後把基層推到第一線給不理性的刁民糟蹋 X!!
上頭只會發新聞稿給媒體說: 錢什麼時候入帳? (去年為了光頭的一句話承辦人拼命趕工)
但是還是會有還來不及發的人
沒收到的人打來問: 可是新聞說.... 可是光頭說....
唉......真的不知道該說什麼了
BY 基層的聲音
--
因為電話量極多,所以不只承辦單位要接電話,是「整個機關」都要輪流幫忙接電話
非承辦單位的人就是一邊做自己的業務,一邊輪流接紓困津貼的電話
在已經分流上班的背景之下,老實說接聽這電話真的是對身心極大的考驗
然後一樣很不意外的,去年亂成一團,今年還是沒什麼進步
既然要底下幫忙分攤電話
但是資訊的傳達卻常常不到位,有時候有些資訊甚至都是上面先發新聞的
讓我們一線的接聽人員被問到一問三不知
這些其實都撐過來了 (畢竟工作內容有一個臨時交辦事項嘛)
但是我最不能接受的是
中央他媽的把規則訂成這樣 (去年就這樣了),然後把基層人員推出去擋砲火
可以領到錢的人,我幫他即使我累了一點,也就當作日行一善
但是不符規則的人,打過來問...不符規則就是不能領錢啊!!
以下情形:
1. 直接飆三字經
2. 一直講自己多可憐多可憐
我就只能回答: 對不起,我們只是執行單位,政策不是我們訂定的
我知道你們很可憐,我們也愛莫能助
你可以跟你選區的立法委員反映,給政府單位施壓
(只差沒說你下次可以不要投給OO黨)
這幾天一開始的心境是「工作都做不完了還要接電話...有事嗎?」
到最後覺得有些民眾還蠻可憐的,但是又幫不到忙... (無力感爆表)
從去年就這樣了,就有檢討聲浪了
今年還是一樣,然後都沒有正面說明為何不發給某族群
然後把基層推到第一線給不理性的刁民糟蹋 X!!
上頭只會發新聞稿給媒體說: 錢什麼時候入帳? (去年為了光頭的一句話承辦人拼命趕工)
但是還是會有還來不及發的人
沒收到的人打來問: 可是新聞說.... 可是光頭說....
唉......真的不知道該說什麼了
BY 基層的聲音
--
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