已交付檔案,但業主要告我詐欺?! - soho
By Puput
at 2013-09-24T12:51
at 2013-09-24T12:51
Table of Contents
我是一個SOHO新手,
遇到一個我不知道該怎麼處理的案子,
想請問有經驗的大大們,
給我一點建議(跪求)
事情是這樣的,
我在某知名接案網上接到一個設計DM的案子
一面A4大小設計費1K以下,
沒有契約,網路上也沒有任何的承接交易記錄。
當時我是以電話與業主溝通,口頭承諾而已。
網路上業主的特殊要求,是檔案交付時需交付CRD原檔。
案子施作的時候我是用pS和以拉施作,
最後用其他軟體轉成crd
檔案我確定是可以用CRD開啓,
底圖我壓成一個圖層,文字部分已經轉外筐並另建圖層。
現在業主要告我詐欺,
因為他說他沒辦法任意更改裡面的內容,
他想要改成可以做貼紙或是其他海報,
或將來想要改變文章內容。
但我給他的檔案他說他沒辦法轉曲線或是群組
並且說我給他的不是向量圖。
我有請友人幫我確認檔案
檔案底圖雖已經壓成一個圖層
但可以群組,也可以搬移分開圖案,
所以是業主自己不會用?!
我錢是已經收了,
但現在對方一直盧我說我給他的不是向量圖,
而且他無法更改,並且一再強調他要的是crd原檔。
要求我改善檔案,要不就是退他款項。
如果我不做任何動作,他將告我詐欺,並投訴消保官。
我應該如何解決?煩請大大們給點意見,謝謝。
--
遇到一個我不知道該怎麼處理的案子,
想請問有經驗的大大們,
給我一點建議(跪求)
事情是這樣的,
我在某知名接案網上接到一個設計DM的案子
一面A4大小設計費1K以下,
沒有契約,網路上也沒有任何的承接交易記錄。
當時我是以電話與業主溝通,口頭承諾而已。
網路上業主的特殊要求,是檔案交付時需交付CRD原檔。
案子施作的時候我是用pS和以拉施作,
最後用其他軟體轉成crd
檔案我確定是可以用CRD開啓,
底圖我壓成一個圖層,文字部分已經轉外筐並另建圖層。
現在業主要告我詐欺,
因為他說他沒辦法任意更改裡面的內容,
他想要改成可以做貼紙或是其他海報,
或將來想要改變文章內容。
但我給他的檔案他說他沒辦法轉曲線或是群組
並且說我給他的不是向量圖。
我有請友人幫我確認檔案
檔案底圖雖已經壓成一個圖層
但可以群組,也可以搬移分開圖案,
所以是業主自己不會用?!
我錢是已經收了,
但現在對方一直盧我說我給他的不是向量圖,
而且他無法更改,並且一再強調他要的是crd原檔。
要求我改善檔案,要不就是退他款項。
如果我不做任何動作,他將告我詐欺,並投訴消保官。
我應該如何解決?煩請大大們給點意見,謝謝。
--
Tags:
soho
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