老婆在銀行快待不下去... - 金融業討論
By Skylar DavisLinda
at 2019-05-15T22:20
at 2019-05-15T22:20
Table of Contents
在公股生存的關鍵就是 : 動作不能快!
我一開始也傻傻的瘋狂叫號 每天叫70~80
想當然,做快就會出錯,沖正之類,旁邊老人就酸:你這樣不是花更多時間
結果老人整天叫號20左右,我只沖正一筆叫做花更多時間?
既然要玩大家就來玩,以下不藏私分享
1. 慢,就對了。 客戶給你東西,就把一切速度放到最慢。等全辦完再叫客戶走
這樣的好處是,你櫃前有人,膚淺的主管就會覺得你很認真有在叫號
另一個好處是你幾乎不會出錯,遠比做很快但出錯給主管酸來的好
什麼? 你說等待人數破50了! 沒差囉,就坐等客戶在大廳發飆,看好戲超爽
慢慢做,看到正妹就多聊一下,拉張信用卡、聊得來加個LINE回去慢慢聊
2. 吃飯吃到12:30,就別提早回去
每次想說12:25提早回去叫,結果反而還要被主管催
既然這樣就慢慢搞,摸到30分再回去,滑個手機、裝個水、擦個手、整理個座位
3. 凡事做表面就對了,主管在後面就積極一點,主管一走就擺爛開始處裡其他事
把當兵那套拿出來就對了
4. 每天3點30拉鐵門,剩最後幾號時千萬小心,
若看到生面孔或手上拿文件的盡量避開 ,一不小心抽到搞不好你要做到4點30
有些老人很猛,每次剩幾號就剛好有事離開座位,什麼ATM出狀況等等的藉口
或是上廁所之類,或是明明還有客戶就開始點庫存現金
5. 結論就是,你若是不夠『惡』、『臉皮厚』
那在公股動作越快你越慘,因為動作越快處理的件數一定越多
抽到難件的機率也越高、出錯率也越高、被分配的事情也越多
假設你速度一直維持100,那只要一掉到90,襄理就會開始靠北要你叫號
反觀一開始速度60的,襄理反而形成既定印象,關鍵時刻提升到70反而印象加分
而且很遺憾,在公股你背的業務量和你的叫號速度往往不是考績重點
反倒是慢慢叫號出錯率低、慢慢摺文件折的整齊、桌子收的乾淨這種長官印象才好
PS: 根據市場法則,等待人數長時段維持25~30人以上,客戶客訴爽了之後
估狗評分下降到1顆星的時候,長官自然認命補人
最怕那種你拼命爆氣叫號,事情都壓到3點半之後做每天搞到最晚走
人數掉到20以下,長官就會覺得人力還有壓榨的空間
但那些是你拚死拚活午餐吃10分鐘換來的,你能維持那種狀態多久?
--
我一開始也傻傻的瘋狂叫號 每天叫70~80
想當然,做快就會出錯,沖正之類,旁邊老人就酸:你這樣不是花更多時間
結果老人整天叫號20左右,我只沖正一筆叫做花更多時間?
既然要玩大家就來玩,以下不藏私分享
1. 慢,就對了。 客戶給你東西,就把一切速度放到最慢。等全辦完再叫客戶走
這樣的好處是,你櫃前有人,膚淺的主管就會覺得你很認真有在叫號
另一個好處是你幾乎不會出錯,遠比做很快但出錯給主管酸來的好
什麼? 你說等待人數破50了! 沒差囉,就坐等客戶在大廳發飆,看好戲超爽
慢慢做,看到正妹就多聊一下,拉張信用卡、聊得來加個LINE回去慢慢聊
2. 吃飯吃到12:30,就別提早回去
每次想說12:25提早回去叫,結果反而還要被主管催
既然這樣就慢慢搞,摸到30分再回去,滑個手機、裝個水、擦個手、整理個座位
3. 凡事做表面就對了,主管在後面就積極一點,主管一走就擺爛開始處裡其他事
把當兵那套拿出來就對了
4. 每天3點30拉鐵門,剩最後幾號時千萬小心,
若看到生面孔或手上拿文件的盡量避開 ,一不小心抽到搞不好你要做到4點30
有些老人很猛,每次剩幾號就剛好有事離開座位,什麼ATM出狀況等等的藉口
或是上廁所之類,或是明明還有客戶就開始點庫存現金
5. 結論就是,你若是不夠『惡』、『臉皮厚』
那在公股動作越快你越慘,因為動作越快處理的件數一定越多
抽到難件的機率也越高、出錯率也越高、被分配的事情也越多
假設你速度一直維持100,那只要一掉到90,襄理就會開始靠北要你叫號
反觀一開始速度60的,襄理反而形成既定印象,關鍵時刻提升到70反而印象加分
而且很遺憾,在公股你背的業務量和你的叫號速度往往不是考績重點
反倒是慢慢叫號出錯率低、慢慢摺文件折的整齊、桌子收的乾淨這種長官印象才好
PS: 根據市場法則,等待人數長時段維持25~30人以上,客戶客訴爽了之後
估狗評分下降到1顆星的時候,長官自然認命補人
最怕那種你拼命爆氣叫號,事情都壓到3點半之後做每天搞到最晚走
人數掉到20以下,長官就會覺得人力還有壓榨的空間
但那些是你拚死拚活午餐吃10分鐘換來的,你能維持那種狀態多久?
--
Tags:
金融業
All Comments
By Robert
at 2019-05-20T09:06
at 2019-05-20T09:06
By Belly
at 2019-05-24T19:52
at 2019-05-24T19:52
By Suhail Hany
at 2019-05-29T06:37
at 2019-05-29T06:37
By Isla
at 2019-06-02T17:23
at 2019-06-02T17:23
By Caroline
at 2019-06-07T04:09
at 2019-06-07T04:09
By Kristin
at 2019-06-11T14:55
at 2019-06-11T14:55
By Gary
at 2019-06-16T01:41
at 2019-06-16T01:41
By Christine
at 2019-06-20T12:26
at 2019-06-20T12:26
By Suhail Hany
at 2019-06-24T23:12
at 2019-06-24T23:12
By Caroline
at 2019-06-29T09:58
at 2019-06-29T09:58
By Edward Lewis
at 2019-07-03T20:44
at 2019-07-03T20:44
By Elma
at 2019-07-08T07:30
at 2019-07-08T07:30
By Faithe
at 2019-07-12T18:15
at 2019-07-12T18:15
By George
at 2019-07-17T05:01
at 2019-07-17T05:01
By Andrew
at 2019-07-21T15:47
at 2019-07-21T15:47
By Jacob
at 2019-07-26T02:33
at 2019-07-26T02:33
By Anonymous
at 2019-07-30T13:19
at 2019-07-30T13:19
By George
at 2019-08-04T00:04
at 2019-08-04T00:04
By Michael
at 2019-08-08T10:50
at 2019-08-08T10:50
By Oscar
at 2019-08-12T21:36
at 2019-08-12T21:36
By Anthony
at 2019-08-17T08:22
at 2019-08-17T08:22
By Ina
at 2019-08-21T19:08
at 2019-08-21T19:08
By Charlotte
at 2019-08-26T05:53
at 2019-08-26T05:53
By Todd Johnson
at 2019-08-30T16:39
at 2019-08-30T16:39
By Kumar
at 2019-09-04T03:25
at 2019-09-04T03:25
By Freda
at 2019-09-08T14:11
at 2019-09-08T14:11
By Tom
at 2019-09-13T00:57
at 2019-09-13T00:57
By Emma
at 2019-09-17T11:42
at 2019-09-17T11:42
By Skylar DavisLinda
at 2019-09-21T22:28
at 2019-09-21T22:28
By Tracy
at 2019-09-26T09:14
at 2019-09-26T09:14
By Eden
at 2019-09-30T20:00
at 2019-09-30T20:00
By Skylar DavisLinda
at 2019-10-05T06:46
at 2019-10-05T06:46
By Hardy
at 2019-10-09T17:31
at 2019-10-09T17:31
By Regina
at 2019-10-14T04:17
at 2019-10-14T04:17
By Poppy
at 2019-10-18T15:03
at 2019-10-18T15:03
By Andrew
at 2019-10-23T01:49
at 2019-10-23T01:49
By Jack
at 2019-10-27T12:35
at 2019-10-27T12:35
By Ingrid
at 2019-10-31T23:20
at 2019-10-31T23:20
By Andy
at 2019-11-05T10:06
at 2019-11-05T10:06
By Sierra Rose
at 2019-11-09T20:52
at 2019-11-09T20:52
By Megan
at 2019-11-14T07:38
at 2019-11-14T07:38
By Thomas
at 2019-11-18T18:24
at 2019-11-18T18:24
By Charlie
at 2019-11-23T05:09
at 2019-11-23T05:09
By Selena
at 2019-11-27T15:55
at 2019-11-27T15:55
By Joe
at 2019-12-02T02:41
at 2019-12-02T02:41
By James
at 2019-12-06T13:27
at 2019-12-06T13:27
By Candice
at 2019-12-11T00:13
at 2019-12-11T00:13
By Liam
at 2019-12-15T10:58
at 2019-12-15T10:58
By Catherine
at 2019-12-19T21:44
at 2019-12-19T21:44
By Isla
at 2019-12-24T08:30
at 2019-12-24T08:30
By Enid
at 2019-12-28T19:16
at 2019-12-28T19:16
By Valerie
at 2020-01-02T06:02
at 2020-01-02T06:02
By Jessica
at 2020-01-06T16:47
at 2020-01-06T16:47
By Frederic
at 2020-01-11T03:33
at 2020-01-11T03:33
By Todd Johnson
at 2020-01-15T14:19
at 2020-01-15T14:19
By Mia
at 2020-01-20T01:05
at 2020-01-20T01:05
By Andrew
at 2020-01-24T11:51
at 2020-01-24T11:51
By Victoria
at 2020-01-28T22:36
at 2020-01-28T22:36
By Sandy
at 2020-02-02T09:22
at 2020-02-02T09:22
By Candice
at 2020-02-06T20:08
at 2020-02-06T20:08
By Todd Johnson
at 2020-02-11T06:54
at 2020-02-11T06:54
By Connor
at 2020-02-15T17:40
at 2020-02-15T17:40
By Victoria
at 2020-02-20T04:25
at 2020-02-20T04:25
By Connor
at 2020-02-24T15:11
at 2020-02-24T15:11
By Rachel
at 2020-02-29T01:57
at 2020-02-29T01:57
By Dora
at 2020-03-04T12:43
at 2020-03-04T12:43
By Kama
at 2020-03-08T23:29
at 2020-03-08T23:29
By Heather
at 2020-03-13T10:14
at 2020-03-13T10:14
By Emma
at 2020-03-17T21:00
at 2020-03-17T21:00
By Dorothy
at 2020-03-22T07:46
at 2020-03-22T07:46
By Elma
at 2020-03-26T18:32
at 2020-03-26T18:32
By Emma
at 2020-03-31T05:18
at 2020-03-31T05:18
By Oscar
at 2020-04-04T16:03
at 2020-04-04T16:03
By Joe
at 2020-04-09T02:49
at 2020-04-09T02:49
By Odelette
at 2020-04-13T13:35
at 2020-04-13T13:35
By Ophelia
at 2020-04-18T00:21
at 2020-04-18T00:21
By Steve
at 2020-04-22T11:07
at 2020-04-22T11:07
By Lauren
at 2020-04-26T21:52
at 2020-04-26T21:52
By Isabella
at 2020-05-01T08:38
at 2020-05-01T08:38
By Iris
at 2020-05-05T19:24
at 2020-05-05T19:24
By Dorothy
at 2020-05-10T06:10
at 2020-05-10T06:10
By Charlotte
at 2020-05-14T16:56
at 2020-05-14T16:56
By Ina
at 2020-05-19T03:41
at 2020-05-19T03:41
By Sierra Rose
at 2020-05-23T14:27
at 2020-05-23T14:27
By Agnes
at 2020-05-28T01:13
at 2020-05-28T01:13
By Hedy
at 2020-06-01T11:59
at 2020-06-01T11:59
By Agatha
at 2020-06-05T22:45
at 2020-06-05T22:45
By Megan
at 2020-06-10T09:30
at 2020-06-10T09:30
By Poppy
at 2020-06-14T20:16
at 2020-06-14T20:16
By Skylar Davis
at 2020-06-19T07:02
at 2020-06-19T07:02
By Edwina
at 2020-06-23T17:48
at 2020-06-23T17:48
By Cara
at 2020-06-28T04:34
at 2020-06-28T04:34
By Hedwig
at 2020-07-02T15:19
at 2020-07-02T15:19
By Faithe
at 2020-07-07T02:05
at 2020-07-07T02:05
By Mason
at 2020-07-11T12:51
at 2020-07-11T12:51
By Ingrid
at 2020-07-15T23:37
at 2020-07-15T23:37
By Eartha
at 2020-07-20T10:23
at 2020-07-20T10:23
By Mason
at 2020-07-24T21:08
at 2020-07-24T21:08
By Callum
at 2020-07-29T07:54
at 2020-07-29T07:54
By Franklin
at 2020-08-02T18:40
at 2020-08-02T18:40
By Freda
at 2020-08-07T05:26
at 2020-08-07T05:26
By Tristan Cohan
at 2020-08-11T16:12
at 2020-08-11T16:12
By Aaliyah
at 2020-08-16T02:57
at 2020-08-16T02:57
By Anonymous
at 2020-08-20T13:43
at 2020-08-20T13:43
By Dinah
at 2020-08-25T00:29
at 2020-08-25T00:29
By Harry
at 2020-08-29T11:15
at 2020-08-29T11:15
By Noah
at 2020-09-02T22:01
at 2020-09-02T22:01
By Andrew
at 2020-09-07T08:46
at 2020-09-07T08:46
By Thomas
at 2020-09-11T19:32
at 2020-09-11T19:32
By Quanna
at 2020-09-16T06:18
at 2020-09-16T06:18
By Queena
at 2020-09-20T17:04
at 2020-09-20T17:04
By Ursula
at 2020-09-25T03:50
at 2020-09-25T03:50
By Sierra Rose
at 2020-09-29T14:35
at 2020-09-29T14:35
By Doris
at 2020-10-04T01:21
at 2020-10-04T01:21
By Doris
at 2020-10-08T12:07
at 2020-10-08T12:07
By Elma
at 2020-10-12T22:53
at 2020-10-12T22:53
By Ivy
at 2020-10-17T09:39
at 2020-10-17T09:39
By Una
at 2020-10-21T20:24
at 2020-10-21T20:24
By Skylar DavisLinda
at 2020-10-26T07:10
at 2020-10-26T07:10
By Christine
at 2020-10-30T17:56
at 2020-10-30T17:56
By Annie
at 2020-11-04T04:42
at 2020-11-04T04:42
By Edward Lewis
at 2020-11-08T15:28
at 2020-11-08T15:28
By Skylar DavisLinda
at 2020-11-13T02:13
at 2020-11-13T02:13
By Jake
at 2020-11-17T12:59
at 2020-11-17T12:59
By Anonymous
at 2020-11-21T23:45
at 2020-11-21T23:45
By Annie
at 2020-11-26T10:31
at 2020-11-26T10:31
By Dora
at 2020-11-30T21:17
at 2020-11-30T21:17
By Vanessa
at 2020-12-05T08:02
at 2020-12-05T08:02
By Skylar DavisLinda
at 2020-12-09T18:48
at 2020-12-09T18:48
By Caitlin
at 2020-12-14T05:34
at 2020-12-14T05:34
By Wallis
at 2020-12-18T16:20
at 2020-12-18T16:20
By Vanessa
at 2020-12-23T03:06
at 2020-12-23T03:06
By Ingrid
at 2020-12-27T13:51
at 2020-12-27T13:51
By Odelette
at 2021-01-01T00:37
at 2021-01-01T00:37
By Caroline
at 2021-01-05T11:23
at 2021-01-05T11:23
By Necoo
at 2021-01-09T22:09
at 2021-01-09T22:09
By Jake
at 2021-01-14T08:55
at 2021-01-14T08:55
By Faithe
at 2021-01-18T19:40
at 2021-01-18T19:40
By Ethan
at 2021-01-23T06:26
at 2021-01-23T06:26
By Todd Johnson
at 2021-01-27T17:12
at 2021-01-27T17:12
By Una
at 2021-02-01T03:58
at 2021-02-01T03:58
By Isabella
at 2021-02-05T14:44
at 2021-02-05T14:44
By Jake
at 2021-02-10T01:29
at 2021-02-10T01:29
By Edward Lewis
at 2021-02-14T12:15
at 2021-02-14T12:15
By Agnes
at 2021-02-18T23:01
at 2021-02-18T23:01
By Isabella
at 2021-02-23T09:47
at 2021-02-23T09:47
By John
at 2021-02-27T20:33
at 2021-02-27T20:33
By Sierra Rose
at 2021-03-04T07:18
at 2021-03-04T07:18
By Frederic
at 2021-03-08T18:04
at 2021-03-08T18:04
By Olivia
at 2021-03-13T04:50
at 2021-03-13T04:50
By James
at 2021-03-17T15:36
at 2021-03-17T15:36
By Liam
at 2021-03-22T02:22
at 2021-03-22T02:22
By Valerie
at 2021-03-26T13:07
at 2021-03-26T13:07
By Callum
at 2021-03-30T23:53
at 2021-03-30T23:53
By Catherine
at 2021-04-04T10:39
at 2021-04-04T10:39
By Dinah
at 2021-04-08T21:25
at 2021-04-08T21:25
By Hardy
at 2021-04-13T08:11
at 2021-04-13T08:11
By Ina
at 2021-04-17T18:56
at 2021-04-17T18:56
By Valerie
at 2021-04-22T05:42
at 2021-04-22T05:42
By Franklin
at 2021-04-26T16:28
at 2021-04-26T16:28
By Jacob
at 2021-05-01T03:14
at 2021-05-01T03:14
By Edwina
at 2021-05-05T14:00
at 2021-05-05T14:00
By Skylar DavisLinda
at 2021-05-10T00:45
at 2021-05-10T00:45
By William
at 2021-05-14T11:31
at 2021-05-14T11:31
By Dinah
at 2021-05-18T22:17
at 2021-05-18T22:17
By Yedda
at 2021-05-23T09:03
at 2021-05-23T09:03
By Ingrid
at 2021-05-27T19:49
at 2021-05-27T19:49
By Emily
at 2021-06-01T06:34
at 2021-06-01T06:34
By Lily
at 2021-06-05T17:20
at 2021-06-05T17:20
By Faithe
at 2021-06-10T04:06
at 2021-06-10T04:06
By Tom
at 2021-06-14T14:52
at 2021-06-14T14:52
By James
at 2021-06-19T01:38
at 2021-06-19T01:38
By Belly
at 2021-06-23T12:23
at 2021-06-23T12:23
By Suhail Hany
at 2021-06-27T23:09
at 2021-06-27T23:09
By Elma
at 2021-07-02T09:55
at 2021-07-02T09:55
By Michael
at 2021-07-06T20:41
at 2021-07-06T20:41
By Rachel
at 2021-07-11T07:27
at 2021-07-11T07:27
By Kelly
at 2021-07-15T18:12
at 2021-07-15T18:12
By David
at 2021-07-20T04:58
at 2021-07-20T04:58
By Dorothy
at 2021-07-24T15:44
at 2021-07-24T15:44
By Faithe
at 2021-07-29T02:30
at 2021-07-29T02:30
By Steve
at 2021-08-02T13:16
at 2021-08-02T13:16
By Tracy
at 2021-08-07T00:01
at 2021-08-07T00:01
By Ida
at 2021-08-11T10:47
at 2021-08-11T10:47
By Puput
at 2021-08-15T21:33
at 2021-08-15T21:33
By Adele
at 2021-08-20T08:19
at 2021-08-20T08:19
By Jessica
at 2021-08-24T19:05
at 2021-08-24T19:05
By Elizabeth
at 2021-08-29T05:50
at 2021-08-29T05:50
By Christine
at 2021-09-02T16:36
at 2021-09-02T16:36
By Ida
at 2021-09-07T03:22
at 2021-09-07T03:22
By Necoo
at 2021-09-11T14:08
at 2021-09-11T14:08
By Lauren
at 2021-09-16T00:54
at 2021-09-16T00:54
By Edith
at 2021-09-20T11:39
at 2021-09-20T11:39
By Cara
at 2021-09-24T22:25
at 2021-09-24T22:25
By Megan
at 2021-09-29T09:11
at 2021-09-29T09:11
By Queena
at 2021-10-03T19:57
at 2021-10-03T19:57
By Gilbert
at 2021-10-08T06:43
at 2021-10-08T06:43
By Carolina Franco
at 2021-10-12T17:28
at 2021-10-12T17:28
By Steve
at 2021-10-17T04:14
at 2021-10-17T04:14
By Madame
at 2021-10-21T15:00
at 2021-10-21T15:00
By Olga
at 2021-10-26T01:46
at 2021-10-26T01:46
By Lucy
at 2021-10-30T12:32
at 2021-10-30T12:32
By Tristan Cohan
at 2021-11-03T23:17
at 2021-11-03T23:17
By Edith
at 2021-11-08T10:03
at 2021-11-08T10:03
By Edward Lewis
at 2021-11-12T20:49
at 2021-11-12T20:49
By Emma
at 2021-11-17T07:35
at 2021-11-17T07:35
By Edith
at 2021-11-21T18:21
at 2021-11-21T18:21
By James
at 2021-11-26T05:06
at 2021-11-26T05:06
By Brianna
at 2021-11-30T15:52
at 2021-11-30T15:52
By Harry
at 2021-12-05T02:38
at 2021-12-05T02:38
By Valerie
at 2021-12-09T13:24
at 2021-12-09T13:24
By Freda
at 2021-12-14T00:10
at 2021-12-14T00:10
By Isabella
at 2021-12-18T10:55
at 2021-12-18T10:55
By Yuri
at 2021-12-22T21:41
at 2021-12-22T21:41
By Rebecca
at 2021-12-27T08:27
at 2021-12-27T08:27
By Thomas
at 2021-12-31T19:13
at 2021-12-31T19:13
By Frederica
at 2022-01-05T05:59
at 2022-01-05T05:59
By Ursula
at 2022-01-09T16:44
at 2022-01-09T16:44
By Aaliyah
at 2022-01-06T22:17
at 2022-01-06T22:17
By Zenobia
at 2022-01-11T09:03
at 2022-01-11T09:03
By Anthony
at 2022-01-06T22:17
at 2022-01-06T22:17
By Olivia
at 2022-01-11T09:03
at 2022-01-11T09:03
By Andrew
at 2022-01-06T22:17
at 2022-01-06T22:17
By Susan
at 2022-01-11T09:03
at 2022-01-11T09:03
By Ophelia
at 2022-01-06T22:17
at 2022-01-06T22:17
By Bennie
at 2022-01-11T09:03
at 2022-01-11T09:03
By Olive
at 2022-01-06T22:17
at 2022-01-06T22:17
By Eden
at 2022-01-11T09:03
at 2022-01-11T09:03
By Zanna
at 2022-01-06T22:17
at 2022-01-06T22:17
By Hedda
at 2022-01-11T09:03
at 2022-01-11T09:03
By Tom
at 2022-01-06T22:17
at 2022-01-06T22:17
By Steve
at 2022-01-11T09:03
at 2022-01-11T09:03
By Brianna
at 2022-01-06T22:17
at 2022-01-06T22:17
By Bennie
at 2022-01-11T09:03
at 2022-01-11T09:03
By Tristan Cohan
at 2022-01-06T22:17
at 2022-01-06T22:17
By Quanna
at 2022-01-11T09:03
at 2022-01-11T09:03
By Anonymous
at 2022-01-06T22:17
at 2022-01-06T22:17
By Elma
at 2022-01-11T09:03
at 2022-01-11T09:03
By Irma
at 2022-01-06T22:17
at 2022-01-06T22:17
By Liam
at 2022-01-11T09:03
at 2022-01-11T09:03
By Caitlin
at 2022-01-06T22:17
at 2022-01-06T22:17
By Necoo
at 2022-01-11T09:03
at 2022-01-11T09:03
By Dorothy
at 2022-01-06T22:17
at 2022-01-06T22:17
Related Posts
徵求金融業從業人員填問卷(抽禮券)
By Rosalind
at 2019-05-15T22:02
at 2019-05-15T22:02
2019土銀群組
By Iris
at 2019-05-15T19:57
at 2019-05-15T19:57
關於台灣企銀海外人員
By Donna
at 2019-05-15T11:01
at 2019-05-15T11:01
華銀放榜
By Vanessa
at 2019-05-14T16:08
at 2019-05-14T16:08