螢幕顏色不能拿來對印刷色是常識嗎? - 遊戲
By Queena
at 2015-04-02T18:16
at 2015-04-02T18:16
Table of Contents
太氣憤傷心了T^T,只好來po板,請各位前輩給我指點
(本來想po hate板,但想想還是先請教大家好了)
某校的傳播學院下週要辦研討會,因此透過學妹找我們公司幫忙代印一些廣告商品,
主要是做300個透明資料夾上白墨,他們預算很低,所以也不可能找我作設計稿,
因此我們只提供代印的服務。
雖然是第一次合作,但想說學校那麼大也不可能不付錢,又是透過學妹所以很放心,
二話不說的就著手進行,沒有先請他們付訂金。
因為作稿的人極不專業(是學妹的同學),所以來來回回對稿了好多次,
我也都一再幫他檢查圖文有沒有跑掉,最後終於確認完成送印。
拿到成品時,我對了一下原圖,沒問題後我就親自把資料夾送去XX大學,
晚上接到學妹電話反應說助教和老師們覺的顏色跟檔案不一樣...沒辦法接受,
我馬上跟她說不能拿電腦螢幕的顏色來對印刷色等種種板上大大都應該知道的一些觀念...
但我也知道合版會有色差問題,所以我還是承諾先跑一趟工廠,
如果工廠願意負責那就重印,但跟我預期的一樣,印刷廠直接拿演色表對色號,
我馬上心服口服,摸摸鼻子離開,順道在回程的路上怒買一本貴鬆鬆的演色表,
天真的以為可以用道理跟客戶解釋。
我認真的列了幾個原因並附上色號圖片傳訊息給學妹,請她跟助教解釋,
這並非是印刷的問題,如果沒改檔案即使重印問題還是會一樣
(言下之意應該聽得出是檔案問題吧),
第二天,我就接到助教的電話......
「你給我看色票也沒用啊,我又不懂那些CMYK...」
我覺得我一開始沒先把遊戲規則講清楚是我不對,
但他們願意付的預算根本就不包含這些教育費用,
我沒考慮到客人sense問題,報價太低也是我不對...
而色票是給明理的人看的,我太天真了XD白買了一本演色表(真的好貴QQ)。
「就是想說你們專業才找你們做,不然我找影印店做就好,
所以你就應該給我們專業意見...給我們顏色方面的建議。」
我頓時啞巴吃黃蓮...我又沒有收設計諮詢的費用,
這代印的利潤微薄到不行,這個助教講這種話會不會有點欺人太甚...
「我們也是可以不付錢的啦!我有問過其他廠商...她們都教我不要付錢,
你也知道我們都要老師簽核才能付錢,這筆老師不會付!」
聽到這我覺得這談判基本上破局了...不過止血點要設在哪?
「你想要成為XX大學的黑名單嗎?」
聽到這句我氣到講不出話來,我真的很想回嗆她你們才是我的黑名單!
但礙於理智,我什麼都沒說...我決定先想想要怎麼解決,晚點再回覆她。
她說她再重做的話就做200個就好,然後也不用上白墨,
這樣會比較便宜(但這已經都是我要自行吸收的部分了),並且叫我改檔案,
我當下就回這種價格要我改檔案是不可能的
(但心裡其實很理智的知道,跟她們溝通改檔案可能會花更多時間),
掛掉電話後,我算了算重作的價格,再想想可能要花的時間跟重作要面臨的風險...
於是我就打電話回助教說,我沒辦法幫你重作,這條我就認賠了,
你們自己去找影印店做吧(因為我報價真的報很低),
我現在能給你的專業建議就是把那些色塊拿掉。
將近5000元的成本我不是賠不起,但我更氣憤的是,我花了那麼多時間幫他們檢查稿件,
(叫他把字型平面化就糾正了三次、出血也糾正兩次),
還幫他們作白墨黑稿,只因為我想把服務做好,培養新的客群,
最後還要聽助教講那堆沒有sense 的話,想起來就覺得不值......
就代印的案子,我們的專業與服務不是用在對客戶的設計稿指手劃腳
(難道我能直接說整個設計都很醜,顏色也很糟,請你們找專業的人作稿嗎),
我們的服務在於幫你檢查圖層有沒有問題,字型有沒有跑掉...等客觀能評估的意見,
而不是糾正你不該在黑色的背景上選用暗色的色塊
(我怎麼知道你是不是想要這樣的效果),
然後印出來再說我沒有事先告訴你!
真的是讓我很無言的一位助教......
重點是我覺得成品根本沒有像她說的那麼誇張,
我現在甚至懷疑她嫌300個太多,所以故意不想付錢
(因為在印製途中,他們還想減少數量,但已經來不及,
討重印時跟我說其實他們只需要200個)
我對於這位助教講話如此不客氣真的感到氣憤.....
有沒有傳播學院的人沒sense又只會出一張嘴嚇唬別人的八卦
另外也想請問大家如果是我會怎麼做?
最後,開放索取無用資料夾,不然300個我要用到哪年啦XDD
--
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遊戲
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