這樣算誰的業績? - 金融業討論
By Kama
at 2016-07-30T11:36
at 2016-07-30T11:36
Table of Contents
銀行業績化,同事間感情就變得微妙
事情是這樣的....
櫃員A一開始轉介保險客戶給理專,業績算櫃員A沒問題
後來客戶跟理專相談甚歡,陸續保單都直接找理專做
但櫃員A認為客戶後續成交的單也應該有自己的份
因為是自己讓理專發現好客戶
但理專認為櫃員A並沒有後續接洽服務客戶(客戶都不找櫃員A)
一方面分出來對其他櫃員也不公平
理專認為如果櫃員A想要客戶後續的業績應該要讓客戶習慣找自己
因為有些櫃員就是有能力經營熟客
理專的說法合理嗎?
因為櫃員工作就是比較忙
其實沒有太多時間好好跟客人打關係
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金融業
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