Google My Business job vacancy - 面試

(以下為代PO 因為馬來西亞的HR他們沒辦法通過PTT的註冊
若有任何問題, 可以直接電郵給下方的MAIL給ALEX
Also, 若對該職缺有興趣, 也可以將您的CV直接MAIL給ALEX
他會先用電話面試與您聯絡)

工作地點 馬來西亞吉隆坡，
公司名字Teledirect Telecommerce
網址是www.teledirect.com.sg
薪資是 新台幣 33,000 – 66,000 （具體情況試工作經驗和面試結果而定）。
要求：diploma 以上學歷；有英文溝通能力。有無客服經驗皆可
聯繫電話：+603 2731 8958（office 9 AM-6:30 PM）;+601123111987
聯繫電郵：[email protected]

客服專員

你嚮往為世界最大的互聯網公司工作嗎？你有沒有一個客服專員的耐心和熱情去幫助別人
解決自

己的難題呢？如果這些都是你的所長和所愛， 那麼我們需要你。

Teledirect 是一家位於馬來西亞，吉隆坡的專業電話客服公司，我們正在尋找全台灣最
棒的電話客服專員服務Google 商業的台灣客人。

如果你有幸加入Teledirect，那你將成為Google最有效率的團隊之一中的一員。屆時，你
將在位於吉隆坡市中心的現代化辦公樓中工作。這裡同時擁有豐富的娛樂活動和便利的交通。

工作內容包括：

‧ 通過電話和電子郵件幫助Google 商業和Google廣告的客戶解決他們遇到的問題。

‧ 通過提供諮詢和銷售解決方案幫助Google促進其於客戶之間的感情。 （別擔心，
Google 會提供足夠的訓練給你）

‧ 告訴我們如何變的更加團結的方法，從而提供更好的產品建議給Google。

加入我們 你會得到：

‧ 一個月的訓練讓你有能力幫助Google 成為互聯網商業界的領頭羊。一個月的訓練將會
使用英文

，所以你需要有基本的英文溝通能力

‧成功提供解決方案，幫助客戶的滿足和喜悅

‧被獎勵和重視

‧優越的職業前景

‧令人愉快的工作環境和工作動力

以下經歷將會增加你加入我們的可能：

‧ 客服或銷售的經驗

‧ 豐富的創造力和理解客戶真實需求的能力

‧ 享受通過電話與客戶交流的感覺

‧ 良好的溝通技巧和天然的說服力

‧ 服從公司安排

‧ 流暢的英文溝通能力

‧ 積極 樂觀的心態

‧ 關注細節的能力

‧ 富有活力

Customer Services Advocate

Would you like to support customers of the world’s biggest Internet
brandname? Are you a skilled customer service advocate that is passionate about helping people? If this is
you, we want you!

Teledirect Telecommerce is seeking Malaysia’s best customer service
advocates to support Google

Business in Malaysia.

As a Customer Service Advocate at Teledirect Telecommerce, you will be a part
of the fastest Google team in Malaysia. Your workplace will be in our ultra-modern offices in KL
Sentral, accessible, safe with recreational activities and closest to trains buses and all forms of
transport.

Your work would entail:

● Speaking to and e-mailing customers of Google My Business to support them
in their interaction with the Google Business and AdWords platforms
● Manage the relationship between Google and its customers resulting in
increased business by providing consultative advice sales solutions (don’t worry, we will train
you in all these)
● Tell us how we can be better and act as a voice for users/advertisers to
provide product and process improvement opportunities back to Google

You’ll Receive…

A month’s training to prepare you for the work and be supported by the
best Google Customer Service Leads in the business. The course will be in English and
therefore it is important that you speak and understand English well.
The satisfaction of helping people and building solutions
Rewards and Recognition
Career advancement opportunities
Great motivation activities

We Love…

Experience in customer service and sales
A creative mindset and understanding of customer needs
Enjoy being on the phone with our customers
Strong communication skills and a flair for convincing and presenting an
argument
The ability to work in an organized and structured manner
Fluent English and any Asian languages
Phenomenal attitude
Excellent attention to detail
Energetic

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