去年底剛分發…大溪公所課員跳橋亡 留遺 - 高考
By Gilbert
at 2018-06-17T16:46
at 2018-06-17T16:46
Table of Contents
整個討論串都在討論霸凌
但我想討論關於目前第一線區公所面對民眾的壓力
現今第一線區公所雖然比起局處工作量沒有來得大,
但是面對不理性民眾真的讓人痛苦,
特別是上級要求要「好好」解釋「好好」處理,不要引起民眾不悅
問題是規定就是規定、程序就是程序,天天來公所鬧也沒辦法啊
常常有那種來講兩三個小時,但是聽不懂他的訴求的民眾
上級特別要求要好好說明好好解釋
當然能夠處理的一定幫忙處理,但是遇到法令就沒什麽好說的
可是民眾會管你嗎? 我要就是要,不是明天要後天要,是現在要!!!!
別人家的地我要過,不給我過公所就是貪污瀆職
問題是行政訴訟判決都下了,照樣也是不管我就是要!
然後瘋狂的檢舉瘋狂的電話一樣沒有少
上班前有時候想想還真的會怕。。。
另外說到我同事,據說相同業務前手是整天上班沒事,念書順利上高考
結果換他接手後,上級局處就「委託」相關難纏業務下來
現在又流行融入式遊具,然後又一堆1999跟陳情要求公園增設
當然,民眾反應意見是好事,證明民智大開
只是公家機關處理需要時間,也不是今天好明天就有(今年好明年有比較實際)
但是民眾會管你嗎? 當然不會
換言之這些都是工作壓力
有些人比較內向,又是新進到公家機關服務,沒有其他工作經驗
刻板印象大概是考上高普考就是從此過著幸福快樂的日子
但是現實是要面對很多奇奇怪怪的處境
新人剛到,是比較艱難一點,如果又不懂得排解壓力,
運氣不好沒有好的課長帶,面對種種壓力。。很容易想不開
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