台北南港區電腦工程師駐點IT要會英文 - 工程師

◎我已閱讀過置底的 板務規範 和 發文規範：是

◎個人徵才：
個人名稱：林先生
聯絡方式：[email protected]

◎徵求期限：徵到止

◎工作內容描述：OFFICE 電腦安裝重灌維護、網路機房維護、伺服器安裝維護，IT設備
清點

◎徵求條件：
1.獨立作業
2.有相關經驗
3.英文對話

Below is the JD:

Responsibilities:

· Manage Desktop Devices (hardware, software and connectivity)
incidents through to resolution.

· Manage IMAC and desk side support services.

· Manage hard and soft break fix services for laptops and desktops.

· Provide standard and approved hardware and software (operating
systems and standard office applications) support and maintenance on Desktop
(Field Users) Devices for their entire lifecycle (including the remote
management of Desktop Devices using appropriate tools).

· Support, Manage, Optimize and Maintain the configuration and
installation of the Desktop, to include, but not limited to, patch updates,
hardware replacements, with spares provided by vendor.

· Analyze Service Desk calls for Desktop Devices and incident data to
identify and advice Customer of any potential user training requirement and
automation.

· Ensure that each Desktop Device is installed with the appropriate
Desktop image.

· Manage Desktop Devices (hardware and software) incidents through to
resolution.

· Monitor security profiles and anti-virus software on all Desktop
Devices and take appropriate action in the event of non-compliance with
security requirements

· Provide VIP support for Desk side issues per contract and be point
of contact at the site for all IT related issues if no other IT support team
unavailable like for MI calls.

Requirements:

· 2-4 years of experience in Onsite support

· Knowledge and experience on windows 7 OS

· Good to have – knowledge in AD and smart hands and feet support.

· Good to have – knowledge and experience of supporting MAC devices
and tablets

· Experience with Service management tool – ex – Service now

· Should have good expertise on EUC tools, remote support tools, MS
office and outlook.

· Preferable to have a good understanding of Lync, VPN, and mobile
device support.

· Should be aware of ITIL process of Incident, Change, Problem,
Service Request and related activities like spare and buffer stock management

· Associate's degree (A.A.) or equivalent from three-year College or
technical school with an emphasis in electronics required; Bachelor's Degree
preferred


◎交件時間：徵到為止

◎案件預算：論件計時：駐點 一個月五萬
◎酬勞時薪試算：駐點 一個月五萬

此案件總評估時間為：簽約一年

◎酬勞發放日：當日結束後

◎是否回應所有來信：是

◎是否需要開立發票：否

◎是否有試稿（比稿）階段：否

◎是否回應所有來信：是

◎是否需要開立發票：否

◎是否有試稿（比稿）階段：否

◎試稿（比稿）酬勞：

⊙理想接案對象：
1. 能獨立作業
2. 有電腦網路相關經驗
3. 英文對話
4. 誠信、守時、有禮貌

⊙備註：來信附上英文履歷。
主旨: ptt應徵台北駐點電腦網路工程師-姓名

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