客人問勞工紓困貸款何時撥款? - 金融業討論
By Caitlin
at 2021-06-17T08:09
at 2021-06-17T08:09
Table of Contents
我自己在006處理放款業務
這禮拜開始受理勞工紓困貸款後就日夜難眠
兩天線上申請就進件將近200件
但是公司老舊的放款系統
光是要打開客戶的資料印出申請書都慢到不行
兩天下來印出聯徵然後送保的案件只有不到10件
昨天整個系統呈現登入3分鐘就斷線的慘況
但這還不夠慘
總行後來限制承作案件量少的分行暫停使用系統
我的分行也被列入其中
憤恨不平下詢問其他分行同事
才知道許多分行案量已高達500甚至1000件
但是卻全部每叮美噹….
請問這波處理業務的同業放款板友
面對客戶詢問何時能撥款都是如何回答的呢?
因為我完全不知道怎麼回答….
--
這禮拜開始受理勞工紓困貸款後就日夜難眠
兩天線上申請就進件將近200件
但是公司老舊的放款系統
光是要打開客戶的資料印出申請書都慢到不行
兩天下來印出聯徵然後送保的案件只有不到10件
昨天整個系統呈現登入3分鐘就斷線的慘況
但這還不夠慘
總行後來限制承作案件量少的分行暫停使用系統
我的分行也被列入其中
憤恨不平下詢問其他分行同事
才知道許多分行案量已高達500甚至1000件
但是卻全部每叮美噹….
請問這波處理業務的同業放款板友
面對客戶詢問何時能撥款都是如何回答的呢?
因為我完全不知道怎麼回答….
--
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