徵技術支援工程師 - 履歷

嗨，國外的生活太過平淡？不符期待嗎？
希望這個不起眼的八卦能滿足您拯救世界的渴望。

公司再徵人，
- 地點在天氣好得很無聊的聖地牙哥，
- 環境是同事賤得很有趣的 start-up 四歲白人公司，(http://www.nlss.com)
- 雖然公司目前還沒有接不完的訂單，但冰箱裡仍有著喝不完的飲料，
- 有兩個相依為命、抵抗外侮的台灣人，沒有印度人情味。

這個職缺最讚的一點是，直屬老闆和同事是公司裡最讚、最合理的一群人。

公司有提供 H1B 簽證，但您至少仍需有 opt 身份可以直接工作。

履歷可以直接寄給我 [email protected]，
歡迎闔家光臨，一起應徵，謝謝。


以下是工作內容：

Summary:
Provide technical assistance and training to customers by performing the
following duties.

Essential Duties and Responsibilities:
including the following. Other duties may be assigned as required.
o Provide client support and technical issue resolution via e-mail, phone and
other electronic medium
o Configuration of customer's hardware, software, and network to properly
support Next Level system
o Configure software to work per the customers requirements
o Provide training to clients in the use of Next Level software and applications
o Identify and correct or advise, on operational issues in customer systems

The Ideal candidate will also possess the following skills:
o Able to work independently and efficiently to meet deadlines
o Able to promptly answer support related email, phone calls and other
electronic communications
o Self motivated, detail-oriented and organized
o Experience with hardware and software issues
o Excellent communication (oral and written), interpersonal, and organizational

skills
o Self-starting, go-getter who proactively documents issues and defects,
striving to find the root cause of problems.

Education and/or Experience:
Two (2) years certificate/degree in computer or networking related areas
from college or technical school; or four (4) years related experience and/or
training; or equivalent combination of education and experience.

Computer Skills:
To perform this job successfully, the applicant should have knowledge
Microsoft Windows and Apple OS X, MySQL, a variety of web browsers, and
knowledge of Linux and the Linux command line. Further, a solid
understanding of networking principals (network devices and configurations) is
required.

Work Environment:
Next Level is an extremely fast paced technical startup and expects
dedication and hard work. The applicant must be able to work effectively and
efficiently under the pressure of deadlines and manage multiple customer issues.
Applicant must be able maintain composure and work efficiently under
pressure despite potentially indignant customers.
Applicant must be able to convey customer concerns to engineering staff and
clearly express and describe issues.



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※ 編輯: yenchenlan 來自: 209.242.149.102 (09/07 01:56)
※ 編輯: yenchenlan 來自: 209.242.149.102 (09/07 01:58)