藝珂人事徵 Technical Support Analyst - 福利

【公司名稱】藝珂人事顧問股份有限公司

【工作職缺】Technical Support

【工作內容】
* Provide an excellent level of IT support to onsite, remote and
traveling users.
* Ensure that solutions comply with global standards.
* Maintain Disaster Recovery environment for each business unit.
* Attain sufficient knowledge of the in-house and third party applications,
in order to quickly identify and organize a solution for any related
problem.
* Manage or assist with any IT related project as required.
* Escalate problems to vendors and in-house experts when required.
* Ensure open issues are passed to appropriate staff at the end of each shift.
* Provide regular status reports to management.
* Ensure documentation is kept up-to-date and accurate.
* Ensure that all helpdesk calls and service requests are logged, processed
and monitored according to company procedures and within SLA.

【工作條件】
* Bachelor's Degree in Computer Science or related field.
* Current Microsoft Certified Software Engineer (MCSE) accreditation..
* A firm understanding of LAN\WAN technologies, a solid understanding
of TCP/IP networking.
* The skills to provide broadband and VPN troubleshooting.
* The ability to support personal organizers such as BlackBerry, iPad,
iPhone devices.
* An excellent understanding of Windows, mainframe and UNIX connectivity
software such as Citrix, Rumba and Exceed.

【工作地點】台北市信義區

【工作時間】週一至週五 7:00-16:00

【月休】週休二日.

【公司福利】另訂

【薪資範圍】年薪600-900K, 月薪約50K-75K

【需求人數】1名

【聯絡人/連絡方式】

藝珂人事 HAZE YU 游小姐(02-77188824) [email protected]
請將中英文履歷表(附照片)寄至聯絡人email,並註明應徵項目即可, 謝謝!
ADECCO 個資聲明http://www.adecco.com.tw/Adecco-PM-01-F01.pdf

【其他備註】N/A

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