行為型問題徵集 - 面試

我自己在準備 behavior questions 的時候，
會把題目按照不同類型分類，
這樣你在回答的時候，知道某種情況的問題大致是可以回答哪一種答案。

再來列下各別問題的答案，但這裡要注意的是
面試官問的問題，其實是隱含他想知道的事情，比如說這題 :

"Tell me about a time you failed. How did you deal with the situation?"

面試官其實是想知道 :
* 你是否願意承擔責任，不是找藉口或是責怪別人，而是從錯誤中學習，
並且利用此經驗在下一次處理事情上。


這邊回答的技巧是 :
* 不要說自己從沒失敗過
* 簡短的舉出實例說明
* 但不能是頻繁發生的問題 (會顯示你很粗心，沒學到教訓)，或是很嚴重比如損失好幾萬
的訂單 (講了應該會不敢用你)
* 不要找藉口，不要抱怨，不要把錯怪在別人身上
* 顯示出你從這件事學到什麼，怎麼避免下次再發生

回答範例可以按照 Situation, Action, Result 去回答

Situation (情況): I was managing a project for one of our biggest clients in
my previous company, and I was so eager to please them that I told them we
could finish the project within 2 weeks. I thought this was doable, but it
ended up taking 3 weeks and they were not happy. Looking back, I realized I
should have been more conservative in my estimate to the client. I realized
that a client isn't going to be upset if you're clear about the timeline in
advance, but they are going to be disappointed if you promise something and
then don't deliver.

Action (行動): So I took this experience and used it to become much better at
managing the expectations of clients during projects I oversee

Result (結果): on the next project with a different client, I told them it'd
take 4 weeks and we finished in 3. They were very happy about this.

別人問問題的時候，也不一定要直接回答，可以先反問對方，
釐清說對方想問這個問題的用意，而且這樣也有更多互動，
顯示出你是會去思考問題的人，而不是只會回答。

比如說對方問 : Do you think you are a good developer?

你可以反問說 : How do you define the definition of good?
The developer who can write the good code? Or they have good communication
skills?

上面的 SAT 只是個大綱，不需要把答案背起來，知道怎麼講就好。
在面試過程中可以把對方當成未來同事來看，
不把對方當陌生人回答的很正經拘謹 (當然也不是說要搞笑的意思)，
是彼此之前有溝通和交流，讓對方覺得跟你當同事會很不錯；

然後有些問題可能會問到不好回答的點，
比如說工作之間為什麼會有 gap，這種先想好答案比較不會慌亂，
如果答案是有點負面的，稍微修飾一下會比較好。


那我自己是這樣分類，你也可以建立自己的專屬分類

1.自身相關問題
(1) Why do you want to work in the xxx country?
(2) What do you want to earn from this job?
(3) ...Some other related questions about your resume.


2. 衝突處理
(1) Describe a time when your boss was wrong. How did you handle the
situation?


3. 壓力處理
(1) Tell me about a time you were under a lot of pressure. What was going on,
and how did you get through it?
(2) How do you deal with pressure or stressful situations?
(3) Tell me about how you worked effectively under pressure.
How did you handle meeting a tight deadline?


4. 環境適應
(1) How well do you handle change?
(2) Tell me about a challenge or conflict you’ve faced at work and how you
dealt with it.


5. 工作倫理
(1) What do you like most and least about your current job?


6. 失敗處理
(1) Tell me about a time you failed. How did you deal with the situation?
(2) Have you ever made a mistake? How did you handle it?


7. 組內合作
(1) Tell me about a time you disagreed with a decision. What did you do?
(2) What do you do if you disagree with your boss?
(3) Describe a time when you struggled to build a relationship with someone
important. How did you eventually overcome that?


8. 面對挑戰
(1) Give an example of a goal you reached and tell me how you achieved it.
(2) At your current job, what are you most proud of?


9. 做決定
(1) Did you ever make a risky decision? Why? How did you handle it?
(2) Did you ever postpone making a decision? Why?
(3) Describe a decision you made that wasn’t popular and how you handled
implementing it.


10. 其他
(1) How would your former boss describe you?


我有用 HackMD 針對 behavior questions 系列做整理，
包括 What They Want to Know && tips 可以參考看看，希望多少幫到你 :D
裡面也有一些工程師給予回饋，有興趣的話也可以參與共筆
https://tinyurl.com/yschen25-behavior-questions

--