郵局面試及申訴心得 - 國營工作討論
By George
at 2021-11-03T17:26
at 2021-11-03T17:26
Table of Contents
文長慎入,分享我的郵局面試和申訴經驗,本人30歲,報考的是專業職(二)-內勤業務櫃檯,
筆試成績87.73,面試成績53.33,因不服面試結果而向金融研訓院申訴。
面試過程我自認態度誠懇,面對評審委員的問題也都應答流暢,只有開頭一分鐘自介有被評
審打斷請我提高音量,我當下也立即調整了,並在時間內順暢地繼續講完。
隨後評審即針對我的學經歷提問,並詢問我筆試成績。因為我在去年上半年離開正職行政工
作,為兼顧專心準備考試及生活經濟所需而選擇較有彈性排班的時薪制工作。中間那位評審
細問我排班時數、時薪,最後問到月薪時,他竟直接嫌我薪水很少。當下我是沒特別感覺,
但越後面感覺他的針對性越明顯。像是接著詢問我這樣打工是這麼有把握?我展現企圖心回
答:「因我有下定決心要準備中華郵政的考試,並投入一年多的時間準備,因此我有抱持必
勝的決心。」結果該名評審突然音量提高說:「你又知道你一定會考上喔?還有面試這關耶
!難道沒考上你是要再打工準備一年是不是?」(一副好像你要不要被錄取就是看評審給不
給)然後接著有問到我是不是第一次考、有沒有準備其他考試,以及看我內向是否能勝任櫃
檯業務,我補充說明大學及目前任職累積約有四年服務業的經驗,足以能勝任顧客服務的工
作。
接著評審又回頭質疑我兩次為何從事與大學本科系無關的正職工作,我回答因為家人從事相
關工作及當下時空背景選擇(其實很想回答評審應該注重的是我的工作表現吧?若我能在工
作上發揮所學有何不可?如果這麼在意學經歷相符,是否一開始簡章就該明訂限制)
大部分都是中間評審主導發問,也因為他花太多時間質疑我的學經歷不相符,以至於第九分
鐘鈴響因為還沒問到我的人格特質,旁邊評審趕緊打斷請我簡述,但在我回答後,中間那名
評審又回我:「大家都馬這樣說!」我當下聽了覺得非常傻眼,怎麼會有這麼如此不客觀、
毫無專業性的回答!我隨後有在稍作舉例,不過第十分鐘已鈴響,我還沒講完就被請出去了
。
————————————————————————
放榜當天看到如此驚嚇的面試成績,晚上我即於金研院官網寫信申訴,有三大訴求:
1.筆試與面試互相獨立,過程中評審不應詢問考生筆試成績,會影響評審主觀判斷也使主觀
容易凌駕客觀之上,使評審有可以操縱分數的空間。
2.對於評審給予不及格分數,我認為嚴重不符合評分比例原則。
3.主考官主觀的針對非常不尊重考生,過程令人不舒服。
我請他們給予合理信服的解釋。
結果拖了快兩個禮拜都沒回覆,因此10/25(一)我直接打電話過去了,金研院的人員坦言過程
中詢問考生筆試成績是瑕疵,不過主考官的主觀針對性,金研院只想以考官是在壓力測試輕
輕帶過(壓力測試也是要有底線的好嗎,不要無限上綱),並說可能我運氣不好,排在比較
後段時間面試,剛好遇到扮黑臉的面試官,考官聽久了難免會覺得沒有新意。我後來也直接
回答他們我出社會也有不少面試經驗,從來沒有遇過這樣毫無專業客觀性的回答。金研院人
員表示會在了解狀況並儘量在一週內答覆。
11/1(一)下午四點多金研院來電但因為當時在忙沒接到,五點多回撥時,人員說晚點回覆,
接到電話時已將近晚上九點。人員總結考試整個過程公平公正,且有三名評審個別評分平均
加權,我回答道評審之間會討論難免會互相影響,人員說是沒錯啦但還是含糊的以整個面試
是公正的帶過,並回覆我質疑考官主觀是因為每個考官有每個考官的作法,有他們的考量。
講到後來有點鬼打牆因為他們就是一直堅持面試過程是公正的,我後來也不想在講下去了,
建議他們以後面試過程要有公開透明的制度,不然考生們都花那麼久時間準備,如果僅是因
為十分鐘就完全否定個人會讓考生不信服。金研院人員表示會採納考生意見,並歡迎我之後
繼續報考其他考試…........
我肯定金研院人員想要處理問題的誠意,我並不是要追究有無上榜,也知道面試難免主觀,
但評審不及格分數很敢給但合理解釋卻給不出來,實在難讓人信服!!不過也是讓我看清原
來郵局面試也是可以這樣搞的喔……,建議大家未來有想準備郵局面試必要時準備一下錄音
筆自保,否則像遇到像我這樣的狀況也沒有什麼救濟的辦法。
謝謝大家耐心看完,也祝大家準備考試順利。
--
筆試成績87.73,面試成績53.33,因不服面試結果而向金融研訓院申訴。
面試過程我自認態度誠懇,面對評審委員的問題也都應答流暢,只有開頭一分鐘自介有被評
審打斷請我提高音量,我當下也立即調整了,並在時間內順暢地繼續講完。
隨後評審即針對我的學經歷提問,並詢問我筆試成績。因為我在去年上半年離開正職行政工
作,為兼顧專心準備考試及生活經濟所需而選擇較有彈性排班的時薪制工作。中間那位評審
細問我排班時數、時薪,最後問到月薪時,他竟直接嫌我薪水很少。當下我是沒特別感覺,
但越後面感覺他的針對性越明顯。像是接著詢問我這樣打工是這麼有把握?我展現企圖心回
答:「因我有下定決心要準備中華郵政的考試,並投入一年多的時間準備,因此我有抱持必
勝的決心。」結果該名評審突然音量提高說:「你又知道你一定會考上喔?還有面試這關耶
!難道沒考上你是要再打工準備一年是不是?」(一副好像你要不要被錄取就是看評審給不
給)然後接著有問到我是不是第一次考、有沒有準備其他考試,以及看我內向是否能勝任櫃
檯業務,我補充說明大學及目前任職累積約有四年服務業的經驗,足以能勝任顧客服務的工
作。
接著評審又回頭質疑我兩次為何從事與大學本科系無關的正職工作,我回答因為家人從事相
關工作及當下時空背景選擇(其實很想回答評審應該注重的是我的工作表現吧?若我能在工
作上發揮所學有何不可?如果這麼在意學經歷相符,是否一開始簡章就該明訂限制)
大部分都是中間評審主導發問,也因為他花太多時間質疑我的學經歷不相符,以至於第九分
鐘鈴響因為還沒問到我的人格特質,旁邊評審趕緊打斷請我簡述,但在我回答後,中間那名
評審又回我:「大家都馬這樣說!」我當下聽了覺得非常傻眼,怎麼會有這麼如此不客觀、
毫無專業性的回答!我隨後有在稍作舉例,不過第十分鐘已鈴響,我還沒講完就被請出去了
。
————————————————————————
放榜當天看到如此驚嚇的面試成績,晚上我即於金研院官網寫信申訴,有三大訴求:
1.筆試與面試互相獨立,過程中評審不應詢問考生筆試成績,會影響評審主觀判斷也使主觀
容易凌駕客觀之上,使評審有可以操縱分數的空間。
2.對於評審給予不及格分數,我認為嚴重不符合評分比例原則。
3.主考官主觀的針對非常不尊重考生,過程令人不舒服。
我請他們給予合理信服的解釋。
結果拖了快兩個禮拜都沒回覆,因此10/25(一)我直接打電話過去了,金研院的人員坦言過程
中詢問考生筆試成績是瑕疵,不過主考官的主觀針對性,金研院只想以考官是在壓力測試輕
輕帶過(壓力測試也是要有底線的好嗎,不要無限上綱),並說可能我運氣不好,排在比較
後段時間面試,剛好遇到扮黑臉的面試官,考官聽久了難免會覺得沒有新意。我後來也直接
回答他們我出社會也有不少面試經驗,從來沒有遇過這樣毫無專業客觀性的回答。金研院人
員表示會在了解狀況並儘量在一週內答覆。
11/1(一)下午四點多金研院來電但因為當時在忙沒接到,五點多回撥時,人員說晚點回覆,
接到電話時已將近晚上九點。人員總結考試整個過程公平公正,且有三名評審個別評分平均
加權,我回答道評審之間會討論難免會互相影響,人員說是沒錯啦但還是含糊的以整個面試
是公正的帶過,並回覆我質疑考官主觀是因為每個考官有每個考官的作法,有他們的考量。
講到後來有點鬼打牆因為他們就是一直堅持面試過程是公正的,我後來也不想在講下去了,
建議他們以後面試過程要有公開透明的制度,不然考生們都花那麼久時間準備,如果僅是因
為十分鐘就完全否定個人會讓考生不信服。金研院人員表示會採納考生意見,並歡迎我之後
繼續報考其他考試…........
我肯定金研院人員想要處理問題的誠意,我並不是要追究有無上榜,也知道面試難免主觀,
但評審不及格分數很敢給但合理解釋卻給不出來,實在難讓人信服!!不過也是讓我看清原
來郵局面試也是可以這樣搞的喔……,建議大家未來有想準備郵局面試必要時準備一下錄音
筆自保,否則像遇到像我這樣的狀況也沒有什麼救濟的辦法。
謝謝大家耐心看完,也祝大家準備考試順利。
--
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